TonyBet Casino Privacy Policy

At TonyBet Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our platform at tonybet.com. By using our services — whether for casino gaming, sports betting, or account management — you agree to the terms set out in this document. We encourage you to read this policy carefully before registering or using our services.

TonyBet Casino is operated by TonyBet OÜ, a company incorporated in the Republic of Estonia (registration code 12103082), with its registered office at Parnu mnt 31-53, 10119, Tallinn, Estonia. We are licensed and regulated by the Estonian Tax and Customs Board under license numbers HKL000393, HKT000016, HKL000098, and HKT000015. As a responsible operator, we are fully committed to complying with applicable data protection legislation.

Information We Collect

When you create a TonyBet account or use our online casino services, we may collect various categories of personal information. Our data collection practices are designed to ensure we can deliver a safe, personalised, and legally compliant experience.

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Government-issued identification documents (passport, national ID)
• Tax identification numbers where required by law

Financial and Transaction Data

• Payment method details (VISA, Mastercard, Skrill, NETELLER, Payz, Bitcoin, and others)
• Deposit and withdrawal history
• Bonus usage, including welcome bonus and promo code redemptions
• Transaction amounts and timing records

Technical and Behavioural Data

• IP address, device type, browser type, and operating system
• Login activity and session durations
• Game history, betting patterns, and platform navigation data
• Cookies and similar tracking technologies

How We Use Your Data

At TonyBet Casino, we use the data we collect for clearly defined and lawful purposes. We do not sell your personal information to third parties, and we process your data only in ways that are consistent with this policy and applicable law.

• To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To process your deposits and withdrawals efficiently and securely
• To provide you with access to our full game library of 10,000+ titles, live casino tables, and sports betting markets
• To administer bonuses, promotions, and loyalty benefits, including our welcome bonus and reload offers
• To detect and prevent fraudulent activity, problem gambling, and misuse of our platform
• To communicate important account updates, security alerts, and promotional offers (where you have opted in)
• To fulfil our regulatory obligations under Estonian law and other applicable jurisdictions

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: We need your data to provide our services, process transactions, and maintain your account
• Legal obligation: We are required to process certain data to comply with licensing, AML, and KYC regulations
• Legitimate interests: We may process data to detect fraud, improve our platform, and protect our business
• Consent: Where required, we will request your explicit consent before processing your data for marketing purposes

Cookies and Tracking Technologies

Our TonyBet platform uses cookies and similar technologies to enhance your browsing experience, analyse site performance, and deliver relevant content. Cookies are small text files stored on your device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use the following types of cookies on our platform:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session
• Analytics cookies: Help us understand how visitors interact with our site so we can improve performance
• Preference cookies: Remember your settings and language preferences
• Marketing cookies: Used to deliver relevant promotions and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

Sharing Your Data

At TonyBet Casino, we only share your personal data with trusted third parties where it is necessary to deliver our services or meet our legal obligations. We require all third-party providers to handle your data securely and in accordance with applicable laws.

• Payment processors and financial institutions to facilitate deposits and withdrawals
• Identity verification and KYC service providers
• Game software and live casino providers (including Evolution, Pragmatic Play, and others)
• Regulatory authorities and law enforcement agencies when legally required
• Fraud prevention and security analytics partners

We do not transfer your personal data to countries outside the European Economic Area unless adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, in accordance with Estonian law and anti-money laundering regulations. In some cases, we may be required to retain data for longer periods to comply with regulatory or legal requirements. When data is no longer needed, we securely delete or anonymise it.

Your Rights

As a user of our TonyBet Casino services, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you may request that we delete your data
• Right to restriction: You may ask us to limit how we use your data in specific situations
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where we process your data based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@tonybet.com. We will respond to all verified requests within 30 days.

Security Measures

We at Tony Bet are committed to protecting your data against unauthorised access, loss, or disclosure. Our security infrastructure includes SSL encryption, two-factor authentication options, regular security audits, and strict access controls. While no system can guarantee absolute security, we implement industry-leading measures to keep your personal information safe.

Responsible Gaming and Data Use

We use the data we collect to support our responsible gaming programme. Our TonyBet platform monitors gaming behaviour to identify signs of problem gambling and intervene when necessary. This includes setting deposit limits, cooling-off periods, and self-exclusion tools. Your data is never used in ways that conflict with our responsible gaming obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or via a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data, please contact our support team directly:

• Email (Customer Support): info@tonybet.com
• Email (Media Relations): pr@tonybet.com
• Live Chat: Available 24/7 on our website
• Registered Address: TonyBet OÜ, Parnu mnt 31-53, 10119, Tallinn, Estonia

If you are not satisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate or the relevant supervisory authority in your country of residence.